Privacy Policy

Last updated: April 2026

Short version: We collect only what we need to process your order and send you your digital downloads. We do not sell your data. Ever.

1. Who We Are

Mahj Edge ("we", "us", "our") operates the website mahjedge.com. We sell digital strategy guides for American Mah Jongg players. Our support email is support@mahjedge.com.

2. What Information We Collect

When you place an order, we collect:

Name and email address — to deliver your digital files and send order confirmations
Billing address — required by payment processors for fraud prevention
Payment information — processed securely by Shopify Payments and/or PayPal. We never see or store your full card number.
IP address and browser type — collected automatically by Shopify for security and analytics

3. How We Use Your Information

To process and fulfill your order (deliver digital downloads)
To send you transactional emails (order confirmation, download link)
To respond to support requests sent to support@mahjedge.com
To send occasional product updates or new releases (only if you opted in — you may unsubscribe at any time)
To improve our website and products using aggregated, anonymized data

4. Who We Share Your Data With

We share data only with trusted third-party services necessary to run our business:

Shopify Inc. — our e-commerce platform and payment processor. See Shopify's Privacy Policy.
Email service providers — for transactional emails and newsletters (e.g. Klaviyo or Mailchimp). These providers process data under GDPR-compliant Data Processing Agreements.
Payment processors — Stripe/Shopify Payments, PayPal. Your payment data goes directly to them; we never store card details.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

5. Cookies

Our store uses cookies that are strictly necessary for checkout functionality and security. We may also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings. Shopify's consent banner will appear on your first visit.

6. Digital Products — No Physical Shipping

All products sold on mahjedge.com are digital downloads (PDF files). We do not collect a shipping address. Your files are delivered to the email address you provide at checkout.

7. Data Retention

We retain your order information for as long as required by applicable law (typically 7 years for financial records) or until you request deletion, whichever comes first.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict certain processing
Receive a copy of your data in a portable format
Opt out of marketing communications at any time

To exercise any of these rights, email us at support@mahjedge.com. We will respond within 30 days.

9. Children's Privacy

Our products are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal data, contact us immediately at support@mahjedge.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of our site after changes constitutes acceptance of the updated policy.